Customers were asked in this study, to rank a series of factors in the order in which they impact the level of trust they have in the companies they’re willing to work with. Excellence in customer service ranked as the number one factor that most impacted customer satisfaction.
90% of respondents who recalled reading online reviews claimed these positive online reviews influenced their buying decisions, while 86% said buying decisions were also influenced by negative online reviews. In a world where we often times hear only the bad, positive experiences are wonderful to read – especially for businesses.
We at SunHarvest Solar know that as a company, your view of us is critical to our existence and our success. Online reviews are some of the most credible testaments about our service to the community. Reviews help local businesses like ours reach potential customers we might not otherwise have. We value our customers and are truly thankful for every positive word-of-mouth referral, and every moment you may spend taking the time to give us a positive online review.
Lately, we have received an influx of great feedback and notable comments from customers like you. Your perspective fuels us to work harder and to exceed your expectations.
Here’s a snippet we received this morning:
“I just wanted to send you a note regarding the solar install that was done Monday-Tuesday by Nick and his team at our home in Sun City Festival. I know businesses usually only hear from customers when things are bad but I wanted you to know how pleased I was with the professionalism of your team. Nick was really, really good in customer service. He explained everything that was going to happen to make sure there were no misunderstandings…he let me know when they were leaving for lunch….he explained how the wiring would be run on the outside of our house, he sent me pictures after the job was done etc. Obviously, someone has either trained him and his team very well or he was just that way when your company hired him. Or perhaps a combination of both. In today’s world where customer service is critical to business you certainly have a great team representing your company. I have already, at two neighborhood events, told this story to other homeowners. When I get someone really interested in solar, I will definitely let them know how great our experience was.”
Have you had a positive experience with us? We want to hear about it! Your input is crucial to our performance. We aim to provide our customers with superior work and excellent service. Feel free to follow any of the links below to tell us how you think we are doing, and thank you in advance!
History was made yesterday afternoon, with Pope Francis making his first visit to the United States. There was no mincing of words at the White House this morning when the Pope avowed the necessity for all of us to act on climate – today. You can see what he had to say here.
This evening, Brandon Cheshire, owner of SunHarvest Solar, will be taking part and speaking at a prayer vigil outside of Senator John McCain’s office. The vigil will highlight the Pope’s address to Congress happening tomorrow, a historic and important day.
We want to share Brandon’s speech for those of you unable to attend as we believe it’s a very important message. Here it is:
“Our Sister, Mother Earth, cries out to us because of the harm we have inflicted on her by the irresponsible use of the goods with which God has endowed her.”
In his powerful encyclical, Pope Francis calls not only on the world’s 2.2 billion Christians, but also on all “men and women of goodwill to act as faithful stewards of the earth’s waters, skies, wildlife, and land.”
We MUST honor our moral obligation to protect future generations from the dangers of climate change, and embrace our ethical duty to act.
Millions of the world’s poorest and underserved people are living on the front lines of climate change every day. All too often, the most vulnerable among our communities – our babies and children, pregnant mothers, grandparents, and the infirmed – suffer first and are the most afflicted by the devastating impacts of climate change.
We have a responsibility, according to the pontiff, “To do better, by the planet and by our fellow human beings.” I couldn’t agree more.
Pope Francis’ first visit to the US comes at a pivotal point in modern history. His address to a joint session of Congress will provide the opportunity to execute his moral authority, and advance the common goals shared by humanity. It is especially timely as we press forward toward the United Nations Climate Summit in Paris later this year.
The Pope has put before us one of the most profound spiritual and logical questions of our lifetime: Will we embrace our moral obligation to be responsible stewards of the world that’s been entrusted to our care? Or will we preside over the ruin of the natural systems upon which all life depends?
Our answer will determine whether our children inherit a future that’s redeemed by our commitment to get this right, or condemned by our failure to act. It will say a lot about our willingness to live out the power and purpose of our beliefs, because…Our answer will be the legacy we leave.”
If you’re interested in attending the vigil this evening:
Wednesday, September 23, 2015 at 6:30 PM
Outside of Senator John McCain’s office
2201 East Camelback Rd. (Near 24th St.) Phoenix
SunHarvest Solar will also be taking part in Act On Climate Arizona – Our Moral Obligation
Saturday, November 7, 2015 from 9 AM to 11 AM
Civic Space Park
424 N. Central Ave., Phoenix
“We must regain the conviction that we need one another, that we have a shared responsibility for others and the world, and that being good and decent are worth it.”
– Pope Francis
At 8:00 AM this morning, Brandon Cheshire, owner of SunHarvest Solar, delivered 100 blue umbrellas to the North 17 Apartments run by Central Arizona Shelter Services (CASS) in north Phoenix.
The umbrellas had been requested by Lamont Leonard, Employment Coordinator for CASS, to provide some relief from the elements, both sun and rain, for his clients who travel between the emergency family shelter and his office located in North 17 Apartments. The majority of these people are often times walking with children and rely heavily on public transportation.
Vice Mayor and Councilman Daniel Valenzuela was in attendance, along with CASS Chief Development Officer, Katia Brown, CASS Communications Manager Lindsey Roberts, and Mr. Leonard who made the request.
“As a firefighter, I’ve seen the effects of weather-related illness first-hand on too many occasions.” said Valenzuela. “People forget that heat kills and many people are without cars which provide shelter during travel.” He added, “This is a wonderful example of community coming together to help one another. As it should be.”
The group took the opportunity to have an impromptu discussion about the services CASS provides, the need for more affordable housing in our urban core and along light rail, as well as the continued need for services and housing for our homeless and working poor populations.
Though an umbrella seems like such a small, simple thing, Mr. Leonard says, “Donations like this from the community mean so much to our clients. Not only do they provide our families with a critical need, but they also show them that the community cares about their well-being.”
Cheshire, who earns his living from the abundant sunshine in Arizona with SunHarvest Solar was just excited to help. “I am committed to running a true, values-driven business. It’s a reminder for all of us to not take things for granted and to help those less fortunate when we’re able to. I hope this inspires others to act.” said Cheshire.
SunHarvest Solar plans to pass out an additional 200 blue umbrellas to homeless individuals and public transit riders on October 14th for the international People’s Climate Movement day.
About SunHarvest Solar: As one of the top solar energy companies in Arizona, SunHarvest Solar provides quality affordable solutions, allowing customers to benefit from sustainable energy for their homes. http://www.sunharvestsolar.com/
About Central Arizona Shelter Services (CASS): Central Arizona Shelter Services’ (CASS) mission is to empower men, women and children with diverse needs to end their homelessness by providing shelter and supportive services. Since 1984, our shelters and programs have been serving the community’s most vulnerable, who often face nearly insurmountable barriers in ending their homelessness. Our programs empower our clients to not only end their homelessness but to rebuild their lives. http://www.cassaz.org/
Photo Credit: Stacey Champion
L to R in Photo: Lamont Leonard, Brandon Cheshire, Daniel Valenzuela, Katia Brown, Lindsey Roberts
At SunHarvest Solar, we toot our horn about the benefits of utilizing the power of the sun to power our homes regularly. But sun power can also be used for a bunch of other great things too! From powering our gadgets and lighting our walkways, to cleaning our pools.
Here’s a list of some fantastic, green gadgets we found for you to check out. (We haven’t personally tried any of these gadgets yet, so can’t personally vouch for their effectiveness, but think they’re worth talking about.)
“For both urban and backcountry adventurers, this new solar charger from Goal Zero features a super-durable power pack, two high-speed charging ports, ten 'smart charging' profiles, and a built-in micro-USB cable.”
“Olafur Eliasson, the artist and designer behind the Little Sun solar LED light, and his engineer cofounder Frederik Ottesen, are back again with another solar gadget, but this time the focus is on charging mobile devices as well as providing light for off grid applications. And like the original Little Sun product, it’s not only meant to provide light, but to also enable a better life for those living in energy poverty in places such as Sub-Saharan Africa.”
“Renewable energy and batteries go hand and hand. Renewable energy sources need batteries to store the energy generated so that it can be used continuously instead of just only when the sun is shining or wind is blowing. On the flip side, batteries in our devices have to be recharged and renewable energy is the best way to accomplish that.
But what if a battery could generate the energy needed to recharge it? That's just what researchers at Kogakuin University in Japan have created. The group has developed a thin, translucent lithium-ion battery that recharges itself when exposed to direct sunlight.”
“SunPort is about accelerating America’s shift to solar energy, by letting everyone participate in crowdsourcing demand for it.”
“The Solar-Breeze NX is an innovative and sustainable solution to pool maintenance. It's the future of pool care.
Did you know that one swimming pool in America outputs the same amount of pollution yearly as an SUV? That pool pump usage, resulting in 4.5 Mega Watts of energy a year, is very costly and not environmentally friendly. With traditional pool cleaning systems, you don’t have the option of running the pump fewer hours because the pool is only being cleaned when the pump is running.”
We look forward to clean, renewable energy becoming mainstream in a huge way. If you have a favorite green gadget, please tell us about it on our Facebook page!
“Doing all we can to combat climate change comes with numerous benefits, from reducing pollution and associated health care costs to strengthening and diversifying the economy by shifting to renewable energy, among other measures.” -David Suzuki
Once upon a time… Net metering gave Arizona solar customers full credit on their utility bills for the valuable power they produce. It put Arizonans in charge of their energy choices and utility costs like never before. It helped reduce the need for expensive, polluting power infrastructure, building healthier and more resilient communities. It spurred growth in Arizona’s new energy economy, supporting thousands of jobs and kept energy dollars invested in our communities. Thanks to the Arizona Corporation Commission’s leadership, Arizonans could now count on continuing to get fair credit for a solar investment that benefit us all. Though I wish this all were true, it’s just a fairy tale.
But, do you know where this is true? It’s now true in both Colorado and Nevada. Both the Nevada, and Colorado public utility commissions ruled that existing net metering policies are good the way they are. “The public loves renewables, and we are not going to be altering the net metering policy” is how one Colorado public commissioner put it.
“Only Arizona utilities have had a modest victory in attacking net metering policies.” said the president and CEO of New York Power Authority on last week’s Science Friday on NPR. He also referred to a new paradigm the utilities need to embrace and evolve. “Public utilities have embraced the change to solar, the big grid is necessary, but it must evolve. Control your destiny or someone else will.” That was the message to utility executives. But will they listen?
Back here in Arizona, we have a public commission that is currently inundated with accusations of scandal, corruption, cronyism, election engineering, and three of the current five commissioners are under investigation. Maybe under these circumstances we have an opportunity. Maybe with the recent regional victories we have reason to hope for a change. Maybe?
We are on the cusp of a solar revolution, this is for sure. Some utilities are not happy about it and this is very much the case here in Arizona. But like nature, things evolve out of necessity. If we can take any lessons away from our recent monsoon storm, it is that in a place where water is scarce and we’re seeing record-breaking temperatures every year, our reliance on the grid poses a large public health and safety issue. To not evolve and embrace clean, renewable energy is not only irresponsible but also extremely short-sighted. If Arizona utilities and commissioners don’t wake up soon, they may find themselves in the position of being the dinosaur. We hope they opt for turning our fairy tale into a reality.
Jordan Hancock, one of our sales and marketing representatives spent the Memorial Day weekend exploring Northern Arizona’s iconic Canyonlands. Jordan was sure to carve out time for the scenic hike up to the picturesque Horseshoe Bend of the Colorado River.
After a modest ½ mile hike, Jordan stood at the edge of Glen Canyon and beheld the sudden 270 degree turn in the Colorado River. This was Jordan’s third visit to Horseshoe Bend and each time he has discovered something new to dazzle at.
As the fluctuating shadows from the sun slip in and out of the canyons, changing the colors of the canyon rocks and causing the river’s water to sparkle in different shades of blue and green. It truthfully is a spectacle worth seeing. For those interested in making the journey themselves, Horseshoe Bend is located less than a mile from the roadway of Route 89, just outside of Page, Arizona.
We hope you take the opportunity to explore Arizona’s natural beauty and soak in the sun.
It is the beginning of summer in Arizona and homeowners across the state are bracing themselves for a season of scorching temperatures and high energy bills. During our state’s intense summer months, Air conditioning costs can account for 50% or more of a homeowner’s total electric bill. With almost every summer day reaching triple digits, your A/C unit will be required to work extra hard and extra-long. So now, before triple digits become the daily norm, is the perfect time to ensure that you are doing all you can this summer to save money by staying cool efficiently. To help you in this process we have provided a few tips below that homeowners can follow to save energy, along with special rebate programs being offered by power utilities to help share in some of the costs.
1. Conduct an Energy Audit
Most homeowners want to save energy but don’t know how or where to start. This is why the first step to “staying cool efficiently” this summer begins with a licensed professional conducting a detailed energy evaluation of your home. An Energy Audit will help you determine the most effective and economical solutions for you to reduce your energy use based on your individual situation and budget. Energy Audits can save you around 30% on your bill by first educating you on how and when you use energy, recommending simple behavior changes and identify needed efficiency renovations(such as insulation or sun shades). Both Salt River Project (savewithsrp.com) and Arizona Public Service (aps.com) offer programs that allow homeowners to have an energy audit done at a reduced cost of only $99. Other Arizona utilities offer similar rebates.
2. Give Your Air Conditioning Unit a Tune-Up
Properly functioning units will reduce energy consumption, save you money, and will keep your home more comfortable. Replacing a 10 to 15 year old system with a high efficiency air can save 30% to 40% on cooling costs. Some of our power utilities, such as APS and SRP offer incentives and rebates that can save you hundreds of dollars on highly efficient air conditioners.
Don't forget to clean or replace your AC filter once a month too, this will help the unit run more efficiently.
3. Set you thermostat at 79 degrees or higher.
By keeping your thermostat above 79 degrees, you can decrease your air conditioning costs by 3% for every degree increase to your thermostat's temperature setting. You can mitigate the warmer temperatures by using ceiling fans, which can make a room feel five degrees cooler with a fraction of the energy usage of an A/C unit.
4. Conserve Energy with Shade Screens and Window Covers
Shading is the first line of defense from the Arizona heat. In fact, half of the heat entering a home in the summer time enters through your glass windows. By installing shade screens and window covers on the west and south facing windows, around 80% of the sun's heat will be blocked from entering your home, keeping your home nice and cool without having to operate your AC all day. Several of Arizona's power utilities have rebate programs for sun screens and window covers.
SunHarvest Solar is Excited to Announce Our New “Pay it forward” Referral Program
SunHarvest Solar recognizes the importance of sharing the environmental and financial benefits of solar energy with people in our communities. We want to reward people like you who spread the word about us.
SunHarvest will “pay it forward” to anyone who refers us to friends, family members, neighbors and coworkers with a $500 cash reward upon installation.
In essence, “pay it forward” and we will too!
Here’s How It Works
Simply talk over the benefits of solar with your friends and family. If they are interested in learning more, refer them to SunHarvest Solar online! Fill out the simple and quick referral form so that we can provide them with a free solar consultation. If the individual you refer decides to go solar with SunHarvest solar after a free and no pressure consultation, we will mail you a $500 check after their solar system has been installed.
Important details for our "Pay it Forward" Program
We look forward to paying you back for paying it forward!
Arizona’s housing market will remain in the buyers favor for the foreseeable future, despite recent years of precarious, yet, steady growth and stabilization. Unsurprisingly, the market’s extreme competitiveness and oversaturation is forcing homeowners to sell their homes for unprofitable prices, while prolonging the amount of time it takes their home to sale.
Consequently, homeowners interested in actually yielding a profit when the time comes to sell are discovering that home improvements such as rooftop solar will significantly increase their home’s resale value and quicken its sale time. So homeowners are tasked with deciding which venture of home improvement (out of the countless possible) will be of the most value. This can be a rather difficult decision, as the purchasing motives of homebuyers are always evolving alongside changing demographics and trending attitudes, and the fact that one home improvement measure can yield higher financial returns than another. So the question to be answered is what in particular, in this day and age, will convince potential buyers to pay more for one home over the other?
Fortunately, the residential features that prospective homebuyer consider when valuing a home is well understood and documented by those in the real-estate. Such amenities like a newly remodeled kitchen, a spacious swimming pool, or close vicinity to a school or golf course are often cited. But what if one home could offer you essentially no electric bill, saving you thousands of dollars a year, while offering the ever growing environmentally minded demographic the ability to live a more sustainable lifestyle. It seems obvious to me that monthly savings and a greener lifestyle is something homebuyers would be willing to pay more for.
This isn’t just my speculation, the evidence for this is overwhelming, as well-publicized and statistical evidence from multiple studies sanctioned by the Department of Energy, Berkeley Cal, and the Journal for Real-Estate Appraisals have concluded that residential solar installations increase a home’s value by $20 for every $1 reduction in annual energy bills, which averages out to a $15,000 increase for every homeowner that went solar. Talk about a return on your investment!
In fact, installing solar has not only been proven to increase resale value, in many instances solar has proven to outperform other traditional renovations, and for good reason. The logic is simple, just imagine you are on the market searching for a new home and your realtor takes you to view two identical homes on the same block, the only difference is that one home comes with a solar PV system, and the other doesn’t, wouldn’t you rather have the home that comes with no electricity bills? Wouldn’t that home be of more value for you, especially when you consider that energy rates will only continue to rise.
Thanks for reading and be sure to keep an eye out for our upcoming newsletter bringing you your monthly dose of all things SOLAR!
Announcing SunHarvest Solar's New Give-back Program:
Help us POWER THE POSITIVE!
For every system sold at SunHarvest, we will make a $250 donation to a local charity of the homeowner’s choice.
We started the POWERING THE POSITIVE program because we firmly believe in bettering our local Arizona communities.
By going solar with SunHarvest, you can score a triple-win for yourself. One for you, the planet, and for a non-profit organization that you support.
As a testament to SunHarvest Solar’s mission of social and environmental responsibility, we aim to organize a network of non-profit organizations in Arizona whose supporters power their lives with sunshine. We want to partner with non-profit organizations to engage their networks with powerful solar solutions while raising funds to support their valuable work.
Every member of the SunHarvest Solar team supports living sustainably and doing their part to reduce their impact. By sharing a portion of our profits we can help do our part to benefit the environment we live and breathe in. We hope that helping people in our community will cause a ripple effect that will challenge others to become community advocates.
We aren't just a Solar company. We bring people together and we believe that we can Power the Positive.
Below is a list of charities that we are happy to donate to upon completion of solar installations. The client gets to choose one they'd like to support. If there is another local charity that you support that you would like on this list, please emailBrooke with the name of the organization and your reasons why.
Thanks for reading! Be sure to keep an eye out for our upcoming newsletter.
Arizona Humane Society:
Every pet deserves a good life. This passionate belief has driven the Arizona Humane Society to serve a critical role in our community for nearly 60 years. Rescues, heals, adopts and advocates for homeless, sick, injured and abused animals. Through collaborative partnerships, affordable community services, emergency rescue and our medical trauma center, they are committed to providing second chances and saving the lives of animals.
Arizona Chapter of the National Multiple Sclerosis Society:
The Arizona Chapter works to improve the quality of life for people affected by MS in Arizona and to raise funds for critical MS research. Join the movement and create a world free of MS.
Phoenix Children’s Hospital:
Phoenix Children's Hospital has provided hope, healing, and the best healthcare for children since it was born in 1983, and has grown to become one of the largest children’s hospitals in the country.
American Lung Association of Arizona:
The American Lung Association is the leading organization working to save lives by improving lung health and preventing lung disease through Education, Advocacy and Research. With the generous support of the public, we are "Fighting for Air."
St. Mary’s Food Bank:
St. Mary’s Food Bank Alliance, the world’s first food bank, is a non-sectarian, non-profit organization that alleviates hunger by efficiently gathering and distributing food to the hungry. Serving two-thirds of Arizona’s 15 counties, the organization is committed to volunteerism, building community relationships and improving the quality of life for Arizonans in need.
American Diabetes Association, Phoenix:
Arizonans are increasingly feeling the effects of diabetes. Today, one in nine people living in Arizona have diabetes—that's nearly 500,000. The American Diabetes Association can provide resources for you and your family about all types of diabetes as well as information for caregivers and others affected indirectly by the disease. The American Diabetes Association's Phoenix office is committed to educating our communities about how to stop diabetes and supporting those living with the disease. They are here to help!
St. Vincent de Paul:
The Society of St. Vincent de Paul is dedicated to feeding, clothing, housing and healing individuals and families in our community who have nowhere else to turn for help. As important, SVdP provides meaningful opportunities for volunteers to serve their neighbors in need with love and compassion. SVdP has been serving our community throughout central and northern Arizona since 1946. Programs include: services for the homeless, medical and dental care for the working poor, charity dining rooms that serve thousands each day, food boxes for hungry families, Thrift stores throughout the region, a bridge housing shelter, general assistance for individuals in need.
Wounded Warrior Project:
Vision: To foster the most successful, well-adjusted generation of wounded service members in our nation's history.
Purpose: To raise awareness and enlist the public's aid for the needs of injured service members, to help injured service members aid and assist each other, & to provide unique, direct programs and services to meet the needs of injured service members.
Climate-focused campaigns, projects and actions led from the bottom-up by people in 188 countries.
Sierra Club Grand Canyon Chapter:
The Sierra Club is one of the oldest and most influential grassroots environmental organizations in the United States. The Grand Canyon (Arizona) Chapter was formed in 1966 in order to focus attention on stopping dams in Grand Canyon. Our work to protect the Colorado River and Grand Canyon National Park continue today and have been joined by a number of programs to safeguard other areas and issues.
The Grand Canyon Chapter seeks to engage its members and the public in protecting our communities; public lands including national parks, forests, and wildlife refuges; rivers and streams; and wildlife; plus promote renewable energy and energy efficiency in order to reduce pollution and greenhouse gas emissions that contribute to global climate change; and support transit, bike and pedestrian friendly communities to reduce air pollution and energy use.
United Blood Services:
United Blood Services is a nonprofit community blood center, providing blood and blood products for local area hospitals throughout the United States. Exists to make a difference in people’s lives by bringing together the best people, inspiring individuals to donate blood, producing a safe and ample blood supply, advancing cutting-edge research and embracing continuous quality improvement.
“Democracy Now! is a national, daily, independent, award-winning news program. Democracy Now!’s War and Peace Report provides our audience with access to people and perspectives rarely heard in the U.S.corporate-sponsored media, including independent and international journalists, ordinary people from around the world who are directly affected by U.S. foreign policy, grassroots leaders and peace activists, artists, academics and independent analysts. In addition, Democracy Now! hosts real debates–debates between people who substantially disagree, such as between the White House or the Pentagon spokespeople on the one hand, and grassroots activists on the other.
The mission of Greenpeace is to assist in the global fight to avert catastrophic climate change. Greenpeace @ ASU organizes students and the valley community to call, write, and visit their representatives in congress and demand action.